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Physical Security Operations Center Analyst

Staples

Staples

IT, Operations
Framingham, MA, USA
Posted on Jul 13, 2024

Job Description

Staples is business to business. You’re what binds us together.

This is a second shift position – 3pm-11pm Mon-Fri.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

  • Continuously monitor security systems, including surveillance cameras and access control systems, to detect and assess potential security threats.
  • Analyze security alerts and data from various sources to identify genuine threats and false alarms.
  • Coordinate rapid response to security incidents, ensuring timely and effective resolution.
  • Collaborate with relevant departments (like IT, HR, legal) for a multidisciplinary approach to incident management.
  • Document all security incidents and responses in detail for future reference and learning.
  • Regularly review and update security protocols to align with current threats and organizational changes.
  • Develop and implement security policies and procedures, ensuring compliance with legal and regulatory standards.
  • Conduct regular risk assessments to identify potential security vulnerabilities.
  • Recommend and implement appropriate mitigation strategies to reduce security risks.
  • Perform routine security audits to ensure compliance with established protocols and industry standards.
  • Liaise with external security agencies and vendors for enhanced security collaboration.
  • Communicate effectively with internal stakeholders to understand their security needs and

What you bring to the table:

  • Strong analytical and problem-solving skills.
  • Effective communication and teamwork abilities.
  • High attention to detail and accuracy.
  • Understanding of security systems and threat landscape.
  • Basic knowledge of incident response and crisis management.
  • Proficiency in security software and tools.
  • Prior experience in the military, law enforcement or Public Safefy desired

What’s needed- Basic Qualifications:

  • BA/BS degree in Information Technology, Cybersecurity, Security Management, Criminal Justice, or related field, or equivalent work experience
  • 2+ years of related experience in security operations or similar roles.

What’s needed- Preferred Qualifications:

  • Certified Information Systems Security Professional (CISSP) or similar certification.
  • Experience with advanced security systems and threat intelligence tools.
  • Demonstrated ability to handle complex security incidents and investigations.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!