Systems and Server Administrator
South Shore Health
Weymouth, MA, USA
If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
Facility:
LOC0014 - 549 Columbian Street549 Columbian Street
Weymouth, MA 02190
Department Name:
Status:
Budgeted Hours:
Shift:
Must be an enthusiastic and flexible team player who possesses healthcare operational knowledge, project management and organizational skills. Ability to understand and explain complex technical concepts in terms understandable to end-users, strong written and verbal communication skills to include the creation of project documentation and technical writing, ability to exercise discretion and independent judgment on workflow design, problem solving and other projects that support business needs.
Compensation Pay Range:
$93,000.00 - $139,800.00
Principal Duties and Responsibilities:
· Participate in project implementation plans, system implementation, ongoing operational support, proactive analysis, and capacity planning.
· Administer and manage networked print queues in Epic and other software applications.
· Install, configure and administer network print servers and print server-monitoring systems.
· Manage and configure the system mail configuration on Epic and other application servers.
· Proactively manage and configure physical and logical storage volumes for application servers.
· Utilize existing web application security, network, perimeter, and host based intrusion detection systems to monitor network and web server activity for security breaches.
· Perform file system management on Windows/Linux operating systems and applications servers to maintain peak performance and proactively manage capacity requirements.
· Install and manage the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs.
· Install and maintain administrative and monitoring tools necessary for high levels of availability and performance of your Epic system.
· Understanding performance metrics, monitoring system performance, and troubleshooting issues
· Assist in the configuration and troubleshooting of integrated third party software and peripherals, including document management systems, voice recognition, scanning, and faxing.
· Manage logins for different types of access, including login behavior and working environment configuration.
· Apply Epic and other software platform upgrades and updates to production and non-production components.
· Engaging in capacity planning exercises to ensure adequate system resources.
· Collaborate with other colleagues and Epic to ensure proactive support.
· Writing and maintaining scripts to improve system management tasks.
· Participating in change control process for all planned application and technical activities.
· Maintain and test processes related to business continuity.
Qualifications:
· Bachelor's degree in Information Technology, Computer Science, or other healthcare technology-related field preferred.
· Redhat Enterprise Linux, Microsoft MCSA/MCSE, VMware VCP, or Citrix CCA/CCIA/CCEE certification preferred.
· Experience with UNIX, Redhat Enterprise Linux or other Linux platforms is preferred.
· Minimum 1-2 years' experience in information technology with expertise in Microsoft Windows server administration, including Microsoft Windows Server, Active Directory, or VMware ESX/ESXi/vSphere, VMware vCenter management suite, in medium to large organizations, is required.
· Minimum 1-2 years' experience in backoffice infrastructure systems, including backup and restore systems (EMC NetWorker, Data Domain), anti-virus/malware software (McAfee ePO), e-mail platforms and security tools (Lotus Notes, Microsoft Exchange, Cisco ESA or ProofPoint), application, server or network performance monitoring tools (Solarwinds), in a medium to large organization, is required.
· Basic knowledge and experience in security and load balancing platforms, including F5 GTM/LTM/APM, Citrix NetScaler or Citrix Secure Gateway/Web interface, and migrating and upgrading Citrix Servers and its components.
· Network printer management, user profile management, group policy management and configuration is preferred.
· Working knowledge of network protocols and functionality including TCP/IP, Active Directory, DHCP, Domain Name Services (DNS), FTP/SCP, and HTTP.
· Experience with PowerShell, VBscript, SQL or other scripting tools, and storage technologies (SAN/NAS), is a plus.
· System performance management tuning and disaster recovery planning is required.
· Excellent organization and planning skills; must be able to adjust priorities with changing needs of the business.
· Excellent analytical skills with the proven ability to solve problems both in verbal and written communications.
· Must have ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedure.
· Have excellent verbal and written communication skills, strong interpersonal skills, ability to exercise independent judgment and be capable of managing resources over a project's lifecycle.
· Possess proficiency with Microsoft Office tools, including Word, Excel, Powerpoint, Access, Project and Visio.
Requirements
· Red Hat Linux experience
Applies to all:
· Personal transportation for local travel between SSHS sites.
· Participate in on-call coverage as assigned.
M-F 8:00-5:00
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements: