Systems Engineer II
Mass General Brigham
Software Engineering
Somerville, MA, USA
Posted on May 28, 2025
Site: Mass General Brigham Incorporated
A Systems Engineer II on the Digital Infrastructure team is responsible for designing, implementing, and maintaining scalable, reliable systems that support clinical and research imaging across Mass General Brigham (MGB). The role emphasizes automation, cloud infrastructure, virtualization, and continuous integration/continuous deployment (CI/CD), while also contributing to broader architectural planning and operational support.
The Digital Infrastructure team provides 24/7 support and plays a critical role in aligning infrastructure technologies and services with the strategic goals of MGB's Digital Infrastructure. This includes a wide range of infrastructure components such as internal department systems, MGB-hosted services, server hardware and operating systems, virtualization platforms, storage, databases, image archives, and associated management and monitoring tools.
In addition to system design and DevOps-focused responsibilities, the Systems Engineer II contributes to infrastructure architecture planning, deployment, and lifecycle management—including provisioning, inventory management, patching, automation, and vendor coordination. The team collaborates closely with clinical and research stakeholders to ensure technology solutions effectively support imaging initiatives, and is accountable for maintaining secure, resilient, and efficient infrastructure systems across environments.
Key Responsibilities
• System Design & Implementation: Design, build, and manage robust, scalable, and secure systems and infrastructure.
• Infrastructure as Code (IaC): Automate infrastructure provisioning and configuration using tools such as Terraform, CloudFormation, or similar.
• Monitoring & Troubleshooting: Continuously monitor systems, proactively detect performance issues, and troubleshoot incidents to ensure reliability.
• Automation: Develop scripts and automation tools to streamline repetitive tasks across development and operations, including using MECM (Microsoft Endpoint Configuration Manager) or similar tools for patching and deployment of applications.
• Cloud Infrastructure Management: Deploy, manage, and optimize workloads on cloud platforms like AWS, Azure, or GCP.
• Continuous Improvement: Stay current with DevOps trends, tools, and best practices to enhance team efficiency.
• 24/7/365 Support: Participate in 24/7/365 support for imaging systems to ensure the reliability and availability of critical clinical and research systems.Hybrid399 Revolution Drive40RegularDay (United States of America)Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Role OverviewA Systems Engineer II on the Digital Infrastructure team is responsible for designing, implementing, and maintaining scalable, reliable systems that support clinical and research imaging across Mass General Brigham (MGB). The role emphasizes automation, cloud infrastructure, virtualization, and continuous integration/continuous deployment (CI/CD), while also contributing to broader architectural planning and operational support.
The Digital Infrastructure team provides 24/7 support and plays a critical role in aligning infrastructure technologies and services with the strategic goals of MGB's Digital Infrastructure. This includes a wide range of infrastructure components such as internal department systems, MGB-hosted services, server hardware and operating systems, virtualization platforms, storage, databases, image archives, and associated management and monitoring tools.
In addition to system design and DevOps-focused responsibilities, the Systems Engineer II contributes to infrastructure architecture planning, deployment, and lifecycle management—including provisioning, inventory management, patching, automation, and vendor coordination. The team collaborates closely with clinical and research stakeholders to ensure technology solutions effectively support imaging initiatives, and is accountable for maintaining secure, resilient, and efficient infrastructure systems across environments.
Key Responsibilities
• System Design & Implementation: Design, build, and manage robust, scalable, and secure systems and infrastructure.
• Infrastructure as Code (IaC): Automate infrastructure provisioning and configuration using tools such as Terraform, CloudFormation, or similar.
• Monitoring & Troubleshooting: Continuously monitor systems, proactively detect performance issues, and troubleshoot incidents to ensure reliability.
• Automation: Develop scripts and automation tools to streamline repetitive tasks across development and operations, including using MECM (Microsoft Endpoint Configuration Manager) or similar tools for patching and deployment of applications.
• Cloud Infrastructure Management: Deploy, manage, and optimize workloads on cloud platforms like AWS, Azure, or GCP.
• Continuous Improvement: Stay current with DevOps trends, tools, and best practices to enhance team efficiency.
• 24/7/365 Support: Participate in 24/7/365 support for imaging systems to ensure the reliability and availability of critical clinical and research systems.
Qualifications
- Bachelor's Degree Information Systems required or Master's Degree Information Systems preferred
- Can this role consider experience in lieu of a degree? Yes
- Prior related experience as a systems engineer or related position 3-5 years required
Required Skills
- Programming/Scripting: Proficient in Python, Bash, or other scripting languages.
- Configuration Management: Experience with tools such as Ansible, Puppet, Chef, Terraform, and Packer.
- Cloud Platforms: Solid working knowledge of AWS, Azure, or Google Cloud Platform.
- Virtual Infrastructure: Familiarity with managing and maintaining virtualized environments using VMware, Hyper-V, and Nutanix.
- Operating Systems: Strong expertise in Windows Server OS as the primary skill, with secondary experience in Linux or Unix systems administration.
- Analytical Thinking: Strong troubleshooting and problem-solving capabilities.
- Communication: Effective verbal and written communication skills for cross-functional collaboration.
Optional/Preferred Skills
- CI/CD Tools: Hands-on experience with tools like Jenkins, GitLab CI, Azure DevOps, CircleCI, SLURM, and other CI/CD tools.
- Networking: Basic understanding of networking principles and protocols.
- Containerization: Experience with Docker, and managing containerized applications.
- Orchestration: Working knowledge of orchestration platforms such as Kubernetes.
- Monitoring Tools: Familiarity with monitoring tools such as Dynatrace, Splunk, and CrowdStrike.
- Databases: Familiarity with Microsoft SQL Server for basic tasks such as backups, restores, and basic troubleshooting.
- Collaboration: Ability to work closely with developers, QA, and other stakeholders to ensure infrastructure meets software and business requirements.
- Previous experience in the Healthcare industry: Understanding of healthcare systems, applications, and regulatory compliance within a healthcare environment.
- Performance Optimization: Identifying performance bottlenecks and applying tuning to ensure high availability and responsiveness.
- Cloud Backup with Rubrik: Experience with cloud backup and disaster recovery solutions using Rubrik.
Additional Job Details (if applicable)
Working Conditions
- Hybrid Onsite Flexible working model required
- Requires onsite weekly working in office as planned for business needs
- Eastern business hours required
- Remote working days require stable, secure, quiet working area
Remote Type
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Scheduled Weekly Hours
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EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.