Insurance Coordinator is responsible for proactive management of the insurance authorization process. Supports clinicians by managing insurance authorizations/certifications (initial/ongoing) process. Assists patients with the financial and authorization issues related to their care. Supports all ambulatory PT/OT practice sites. Proactively, effectively and efficiently manages the insurance/authorization process for clinicians. Serves as a resource for insurance/authorization process for patients and clinicians and support staff. Assists with special projects as requested.

In-depth understanding of all pertinent insurances. Demonstrated ability to work independently with limited supervision, to resolve issues and attention to detail. Reliable/dependable work history with proven abilities of initiative, and proactive problem solving. Excellent and effective interpersonal and communication skills. Exceptional organizational skills, flexibility to manage multiple tasks and ability to prioritize large workload. Ability to work with diverse patient/client groups.

Associate's Degree, Secretarial Science or equivalent/Secretarial Certificate. Bachelor's Degree in Business or related field preferred. High school diploma or GED required. Minimum of two to four years of insurance experience preferred.

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.