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Network Architect

ISO New England

ISO New England

Holyoke, MA, USA
Posted on Friday, April 19, 2024

Network Architect

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America Req #923
Thursday, April 18, 2024

We have an important role to play in securing the region's clean and reliable energy future! In this role you will design connectivity solutions that support ISO New England’s enterprise, markets and reliability services and further the four Information Technology tenets of Efficiency, Reliability, Security and Cost Effectiveness. You will influence the strategic technical direction for the private and public cloud infrastructure supporting the New England electrical grid, the region's wholesale electricity markets, and the technologies that empower the rest of ISO New England's workforce. You and a systems-focused Infrastructure Architect will partner to provide the necessary technical leadership for the development, implementation and operation for all infrastructure and service delivery technologies.

What we offer you:

  • Remote work schedule with travel to the office once per quarter. Also open to someone being hybrid (2 days/week on-site).
  • ISO-NE offers flexible remote and hybrid work, a base salary plus bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, eligibility for Public Service Loan Forgiveness (PSLF), access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

  • Analyze existing network and telecommunications infrastructure to ensure designs and related platforms provide optimal function and security.
  • Identify business requirements to design modern connectivity solutions that meet these requirements.
  • Design solutions that remove technical debt and provide a foundation for rapid adoption of emerging technologies.
  • Develop technical roadmaps and plans for integrating new solutions into existing infrastructure.
  • Provide technical direction and support throughout project planning and implementation efforts.
  • Partner with teams to perform operational root cause analysis to help inform new solution developments.

What you need to be successful in this role:

  • Bachelor of Science in Computer Science, Network or Telecommunications Engineering, Information Systems Management or related field
  • Advanced degree in Computer Science, Network or Telecommunications Engineering, Information Systems Management or related field preferred
  • 10+ years working with network and telecommunications technologies
  • 10+ years integrating different infrastructure technologies
  • 5+ years of project management
  • 5+ years of infrastructure architecture
  • Deep technical experience in at least 4 of the following:
    • Software-defined network technologies
    • ZTNA and firewall security technologies
    • Kubernetes container technologies
    • Cloud connectivity technologies
    • DNS and NTP technologies
    • Analog/Digital telecommunications technologies
    • Load balancing and clustering technologies
    • Physical data center infrastructure technologies
    • Electrical grid telemetry technologies
    • NERC CIP compliance standards
    • IaC, CI/CD & GitOps automation principles


From Holyoke, MA,ISO New Englandoversees the 24/7 operation of the power grid that covers the six-states of New England and administers the region’s multi-billion dollar “stock exchange” for the buying and selling of wholesale electricity. The power system is constantly evolving as new technologies emerge and energy policies evolve. There is a lot happening at our organization behind the scenes to make sure the grid continuously yields reliable electricity at competitive prices while addressing the clean energy transition here in New England. COME JOIN US in making an impact within the region!

To learn more about what we offer our employees visit:
Mission, Vision, and Values

Living in Western New England

What we Offer
Diversity and Inclusion


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Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug Free Environment:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Social Networking Notice:
ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

Other details

  • Pay Type Salary
  • Telecommute % 100