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Cyber Crisis Simulation Lead - Remote or Hybrid

Immersive Labs

Immersive Labs

Posted on Thursday, May 11, 2023

Join the team changing the face of cybersecurity

Have you got a creative flair and a drive to educate executives on the importance of business resilience to cyber attacks?

Have a background in incident response or operational resilience at enterprise level? Then read on as we’ve got the role for you!

Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats.

Where we are now

Immersive Labs was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work for the last 3 years running! We are trusted by the world’s largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

Cyber Crisis Simulation Lead

This isn’t just any old Cyber Security role. We know a lot of people will put fingers to keyboards and pop this in their job ads, but we really mean it!

What makes Immersive Labs such a good place to work? The people. What underpins this? Genuine values. Values that you will help bring to life through frameworks of leadership and team support.

Immersive Labs Crisis Simulation product marries incident response with engaging scenarios that emulate real-life decision making, forcing C-Level Execs, Management and Technical Leads to work together to make it out the other side of a cyber crisis with business (and reputation) intact - and now you can be part of the story as we scale and expand the product!

Due to the growth of our Organizational Exercising and Resilience team, we are seeking an experienced, creative and driven individual to join us as a Cyber Crisis Simulation Lead.

This role is integral to the growth of Immersive Lab’s Crisis Sim offering, providing a catalogue of crisis simulations that resonate for the world's largest organizations and cover a range of maturity levels, threats and vectors.

You will work with the Organizational Exercising Product / Engineering team to maintain our market position and create content that appeals to the C-suite right through to Technical Incident Response Teams and enable us to convert potential customers at demo.

You will support Immersive Lab’s Professional Services and/or Partners pipeline by building template Crisis Sims and supporting enablement materials (how and why).

Your main responsibilities (we're scaling fast, so these may change as we grow):

  • Develop the catalogue of Crisis Sim scenarios covering different client maturity levels (i.e. beginners to advanced) across multiple sectors and vectors.

  • Provide leadership and support the Organizational Exercising Principal in the planning and ongoing maintenance of an organizational exercising roadmap that supports the needs of IL clients and can quickly adapt to cover relevant / recent incidents with support from the wider IL organization.

  • Understand custom Crisis Sim briefs and deliver on time and in full to customers at the required quality level.

  • Champion quality content and provide constructive feedback to peers as part of the TQA process.

  • Build content with the end user experience at the forefront.

  • Collaborate with other Content teams to create cross-role exercises.

  • Identify gaps in the market and support the Product Director in prioritizing solutions that best position IL within the wider competitor landscape.

  • Identify areas of technical debt and/or uplift within the content.

  • Research Crisis Sim trends, remaining at the forefront of industry events.

  • Support senior team members with customer events and calls, leading these where relevant and support and mentor junior members of the team.

You should apply if you have ​​(we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role):

  • Experience of running crisis management / incident response processes and/or the development and facilitation of crisis management /incident responses exercises.

  • Knowledge of Incident Response (IR) frameworks and/or knowledge of Crisis Management structures and strategies - particularly applied in large organizations (private or public sector and cyber or non-cyber)

  • Familiarity with Business continuity planning frameworks (such as ISO or an organizations specific policy and standards) including business impact assessment planning and disaster recovery

  • Communication and presentation skills - ability to confidentially facilitate an exercises to large audiences, can adjust presentation style to appropriately engage different audiences

  • Experience of working in an agile environment, responding appropriately to changing priorities, proactively managing competing demands, and working at pace to meet objectives and deliver quality outcomes for customers and stakeholders.

  • Demonstrable experience of working with large, global or government organizations (in any capacity); familiar with how to navigate complex organizations and enterprise-level organizational structures.

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

    • Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

    • Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

    • Customer Obsessed - We actively seek out / engage with / embrace feedback from internal and external stakeholders in order to identify ways to improve the Immersive Labs solutions; demonstrate a willingness to learn new skills and deploy new ideas and approaches to working practices.

    • One Team - We prioritize work, demonstrate initiative and push forward outcomes to meet agreed deliverables, whilst supported by management.

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day
  • Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, health plan and more
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
  • We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms
  • When you do visit the UK hub getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike

Find out more at

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.