Company Description

CyberTrust Massachusetts is a non-profit committed to growing and diversifying the cyber workforce, creating new and innovative opportunities for education and employment, and hardening the security posture of under-resourced local entities. CyberTrust enhances cyber education programs with hands-on, experiential learning, both through our state-of-the-art cyber range and by placing students in a live security operations center (SOC) that serves local governments, nonprofits and small businesses. CyberTrust SOC provides local governments with Advisory and Operational cybersecurity services, with student interns serving in key delivery roles. Advisory services include cyber assessments and scanning, program planning, and policy development. Operational services include real-time monitoring and response delivered from our campus-based and corporate partner SOC facilities, including Bridgewater State University, the Richard E Neal Cybersecurity Center of Excellence at Union Station in Springfield, and our newest location at Rapid7 in Boston.

Role Description

We are seeking an experienced SOC Manager to lead our security operations team and play a crucial role in safeguarding the critical infrastructure of Massachusetts municipalities, school districts, and non-profit organizations. You will lead and mentor 50 student analyst interns annually, while overseeing the efficient operation of our 24/7 SOC, managing up to 10,000+ endpoints across dozens of clients with rapid expansion. In this role, you'll ensure exceptional delivery of our SentinelOne Managed EDR services, execute comprehensive quarterly stakeholder reporting, and serve as the primary technical escalation point for complex security incidents. This is a hybrid leadership position requiring 2-3 days onsite presence per week in Springfield, MA, with significant client interaction and team development responsibilities.

Required Qualifications:

• Minimum 5 years of Security Operations Center (SOC) analyst experience with at least 3 years in team lead, supervisory, or management roles
• Demonstrated expertise with SentinelOne EDR platform from both engineering and senior analyst perspectives
• Proven experience mentoring junior and early-career security analysts in fast-paced environments
• Strong incident response capabilities including security incident analysis, root cause diagnosis, and remediation strategy implementation
• Comprehensive understanding of security frameworks, compliance requirements, and industry best practices
• Excellent stakeholder engagement and communication skills with experience presenting to municipal leadership and technical audiences