The Company

CyberTrust Massachusetts is a non-profit committed to growing and diversifying the cyber workforce, creating new and innovative opportunities for education and employment, and hardening the security posture of under-resourced local entities. Leveraging state and federal startup funding, CyberTrust enhances cyber education programs with hands-on, experiential learning, both through our state-of-the-art cyber range and by placing students in a live security operations center (SOC) that serves local governments, nonprofits, and small businesses. To collaborate on this ambitious agenda, CyberTrust formed a consortium of committed companies and colleges—anchored in community colleges and state universities, where programs can best reach underrepresented groups.

CyberTrust established its SOC this year, and has served about 30 local entities so far with cyber assessments, testing, and managed detection and response (MDR) services. The SOC is led by experienced professional staff, with a large team of intern analysts. Since its launch one year ago, the SOC has served over 30 customers, and employed 23 interns (expected to double in the second year), drawn from a pool of over 750 students enrolled in cyber programs at member colleges and workforce development programs.

Director of Cyber Advisory Services

CyberTrust provides an evolving set of Advisory and Operational cybersecurity services to its local government, non-profit, and small business customers. Advisory Services include conducting standards-based assessments of customers’ cyber infrastructure and controls, which include infrastructure scans and tests; assisting customers with improvement and remediation plans, policies and incident response plans.

Joining an exceptional leadership team drawn from Fortune 500 and national security cyber backgrounds, the Director of Cyber Advisory Services is responsible for the formulation and delivery of all of these services, and the associated supervision and training of intern analysts involved in the work. This position reports to the President/CEO.

This hybrid role is located in Massachusetts, with 1-2 in-state, in-person meetings per week.

Key Responsibilities

Strategic Development and Service Design

• Set the strategy for Advisory Service offerings in collaboration with the CEO and SOC Director.
• Develop assessment, testing, and advisory services optimized to the security needs and price points of local government and small businesses.
• Enhance the use of collected test data (e.g., attack simulations, endpoint protection results) to produce clear, persuasive narratives for clients.

Consultative Client Engagement

• Serve as the primary focal point and trusted advisor for Company services to customers.
• Evolve our customer portal as a means to share cyber risk status information, action plans and progress.
• Provide data-driven recommendations to clients, supported by credible statistics and datapoints to clarify the benefits of key security measures.

Operational Excellence and Team Leadership

• Build a strong team of professional staff, contractors, and student interns that can serve diverse municipal and small business clients.
• Develop a training and management model for the part-time student workforce to maximize learning while ensuring productive advisory team roles.

Cybersecurity Expertise and Industry Leadership

• Stay current and relevant with the latest cybersecurity threats, vulnerabilities, trends, and mitigation techniques.
• Represent the Company’s mission and interests as a thought leader at conferences, events, and among consortium members.
• Foster collaborative relationships with State and local agencies to strengthen cyber resilience across the state.

Experience and Qualifications

Must Have

• 8 years of cybersecurity and IT-related work experience.
• Demonstrated client consultation and customer relationship management skills.
• Experience designing, implementing, or operating cybersecurity systems, and conducting security assessments within established cyber frameworks.
• Project or team leadership within a performance, client-driven culture
• Affinity for collaboration with other leaders in a demanding, rapidly evolving startup environment.
• Ability to analyze and interpret complex data to produce actionable insights for clients, and to collaborate with clients to make those changes.
• Ability to articulate Security frameworks such as CIS, NIST 800.53, NIST CSF, and ISO27000 and make them digestible for clients.
• Mission-driven cultural leadership—motivated to create positive change.

Highly Desired

• BS/BA degree in a cyber-related discipline or equivalent technical job experience.
• IT, SaaS, and Cloud system operations management.
• Passionate about advancing diversity, equity, and inclusion and/or enhancing non-traditional pathways to cyber education and careers for underserved communities
• Strong presentation and communication skills, with a focus on creating compelling narratives and engaging visuals.
• Innovator; comfortable working without a playbook. Nimble and able to manage change and growth.
• “Cyber geek”—deep interest and curiosity about the field.
• Strong collaborator and demonstrated verbal and written communication skills.
• Learning and growth mindset.