JOB SUMMARY

Responsible to develop and execute exploratory tests as well as automated tests in order to ensure software and product quality. Responsibilities include estimating, planning, and coordinating testing activities. You will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved.

ESSENTIAL FUNCTIONS

• Ensure proper functionality of software released to Lottery systems
• Oversee the work of the Quality Assurance systems engineers
• Assist the manager of Quality Assurance in the daily functions and responsibilities of Quality Control/Quality Assurance
• Assist programmers, computer operation supervisor and staff in resolving incidents as quickly as possible with minimal effect on lottery agents and public
• Assist Network administrators in installation of software related to on-line system
• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan, and coordinate testing activities
• Create relevant test data for all types of testing
• Identify, record, document thoroughly and track bugs
• Provide and maintain quality record keeping
• Forward issues to appropriate people for resolution
• Review technical and user documentation for content and accuracy
• Write software installation procedures
• Write/Review/Test lottery system procedures
• Must be able to travel to and work in other Lottery regions, as assigned
• Perform other duties as assigned.

PREFERRED QUALIFICATIONS

• Bachelor’s or Associate’s degree in a Computer Science related field of study or have equivalent work experience
• Minimum three-year experience in testing software
• Thorough knowledge and understanding of Database tools
• Thorough knowledge and understanding of Instant Game product line and testing requirements
• Experience with Issue and Project tracking software
• Well organized and able to express thoughts in a forthright manner
• Comprehensive verbal and written skills
• Excellent attendance and punctuality
• Positive attitude
• Knowledge and understanding of batch and terminal functions in an OLTP processing environment
• Knowledge of bet slip and paper stock testing
• Technically strong in both hardware, software procedures
• Proven working experience in software quality assurance
• Meticulous attention to detail
• Well versed on different operating systems and software packages
• Ability to manage a variety of tasks simultaneously
• Knowledge and understanding of computer operating systems
• Ability to work well with others
• Willingness to take initiative

• The Massachusetts State Lottery Commission is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.