We are seeking a highly skilled and experienced Senior Systems Administrator to join as a Sr. Member of Technical Staff (SMTS) within our Cloud Infrastructure Engineering Organization (CIE CORP Systems Engineering team), to help lead the administration and support of our enterprise IT infrastructure. This role is responsible for managing and optimizing environments across Windows Server, Citrix, VMware, Microsoft 365, Azure, and SQL Server platforms. The ideal candidate will have a strong background in systems operations, automation, and performance tuning, with a proactive approach to problem-solving and continuous improvement.

Job Responsibilities

Windows Server Administration:
- Manage and maintain Windows Server environments (2019/2022/2025).
- Perform patching, upgrades, and performance tuning.
- Implement and monitor Group Policies, Active Directory, DNS, DHCP, and file services.
Citrix Administration:
- Support and maintain Citrix Virtual Apps and Desktops infrastructure.
- Troubleshoot user access issues and optimize delivery performance.
- Manage Citrix policies, profiles, and licensing.
- Familiarization with Microsoft Remote Desktop Services
VMware Administration:
- Administer VMware vSphere environments including ESXi hosts and vCenter.
- Monitor resource utilization and perform capacity planning.
- Implement and manage virtual machine provisioning and backups.
Microsoft 365 & Azure:
- Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and Power Platform.
- Manage Azure resources including virtual machines, storage, networking, and identity services.
- Support hybrid cloud deployments and Entra ID (Azure AD) integration.
SQL Server Administration:
- Maintain SQL Server instances, perform backups/restores, and optimize performance.
- Monitor database health and implement security best practices.
- Collaborate with developers and analysts on database design and queries.
Security & Compliance:
- Ensure systems are compliant with internal policies and external regulations.
- Implement security controls, monitor logs, and respond to incidents.

Automation & Documentation:
- Strong familiarization with CI/CD tools and processes (Azure DevOps / Bitbucket)
- Create and maintain system documentation, SOPs, and diagrams.
- Develop scripts and automation tools using PowerShell or other scripting languages.

Education & Experience Required:

5+ years of professional experience in a Systems Administrator role
Strong knowledge of Windows operating systems and platforms
Strong PowerShell knowledge
Ability to work both independently and collaboratively as part of a team
Excellent troubleshooting and analytical skills.
Excellent communication skills
Highly motivated and persistent

Knowledge & Skills:

Windows Server
Active Directory
Group Policy Management
Entra ID (Azure Active Directory) Management
Azure Services (Strong knowledge of)
Microsoft 365 Suite of Application (Exchange Online, Teams, SharePoint etc.)
PowerShell & Scripting (strong knowledge of)
Terraform
Azure ARC
Puppet
VMware, Strong understanding of infrastructure (vCenter, ESXi, vSAN etc.)
Windows Patching Operations
Windows Technologies – DNS, DHCP, IIS etc.
Microsoft SQL server (strong knowledge of)
Citrix Infrastructure, NetScaler / Virtual Desktops & Apps (strong knowledge of)
Git and DevOps tools, strong familiarization
Service-now familiarization (consumer)
Jira Service Desk familiarization (consumer)
Strong overall network skills
Prometheus/Grafana Monitoring familiarization
Architect solutions for business requirements

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

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Senior Windows Systems Engineer

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