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Software Development Engineer, Personal Information & Identity Management

Amazon

Amazon

Boston, MA, USA
Posted on Mar 10, 2026

Description

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building innovative solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software uses Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world. Our organization uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.

Personal Information Domain owns customer-facing experiences and back-end services to enable Personal Information management across Amazon globally, and setup and management of profiles and identities during pre-boarding, including duplicate detection.

Key job responsibilities
- Design and build business critical, highly available, large scale software solutions
- Participate in and lead software architecture and design reviews
- Collaborate across technical teams, UX design teams, product and program teams, customers, and stakeholders
- Identify the right technologies to delight customers by working backwards from customer needs and working directly with customers to test prototypes and incorporate feedback
- Propose and drive team process improvements and operational improvements to improve software quality, scalability, and robustness
- Coach and mentor engineers on the team to foster a supportive culture of collaboration and delivery to high standards
- Have support and mentorship from senior engineers and leaders

About the team
Workforce Solutions (WS) empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services.